With everything heading to the cloud, there’s never been a better time for businesses to take their communications to the cloud.
Are you interested in G12 Communications Connect to Teams Cloud PBX Integration solution? We put together this list of frequently asked questions to help you learn more about this service.
Still have more questions? Download our FAQ to learn more.
This service fully Integrates G12’s Cloud PBX service with Microsoft Teams. If you deploy G12’s Cloud PBX service, you can use Microsoft Teams softphones and mobile devices and implement a fully integrated Microsoft Teams voice and collaboration solution.
Yes. The two systems are fully integrated and provide PSTN calling on Microsoft Teams voice applications. You can use all the powerful features of the G12 Cloud PBX system on Microsoft Teams softphone and mobile devices. These features are fully integrated, so inbound calls will ring all devices and outbound domestic and international calls can be made from Microsoft Teams softphones and mobile devices.
Yes. That’s one of the biggest advantages of this service. You can continue to use all the desktop phone options available to G12 users.
No. G12’s provisioning and service deployment team will work directly with you to configure and deploy this service. The team will build out your customized solution and provide all the integration with Microsoft Teams and Teams devices.
You will receive a login to a G12 user and administrative portal to manage all your phone system call flows and features. Any voice related support requirements are managed by G12’s technical support team.