When should you migrate to Operator Connect?
Microsoft Teams has spread throughout the business world as the go-to solution for communication and collaboration. Teams began as a close competitor to Slack, focusing on chat alongside internal voice and video calls. However, continual development and robust add-ons have helped Teams reach 270 million daily active users, while Slack has 18 million daily active […]
G12 Communications: A Look Back and a Look Ahead
I would like to thank everyone for all your hard work and commitment in 2022. It takes a great team of individuals working together to have so much success. It’s not easy to succeed in a highly competitive technology industry, but everyone has stepped up and delivered, and it shows. As 2022 draws to a […]
Operator Connect vs. Calling Plan: Which is right for your business?
Microsoft Teams has quickly become the go-to platform for business collaboration and communication. But on its own, it lacks one critical feature to make it a real UCaaS solution – PSTN capabilities. Teams can only handle internal calling fresh out of the box. You need to tie in a PSTN carrier to make external calls, […]
G12 Communications in 2021: big growth, same commitment to quality & service
Now that 2021 is officially over, I want to take this time to thank everyone for another great year. As we reflect back on the past year, I am amazed at how much our team has accomplished, from deploying new purpose-built solutions to ensuring that we continue to provide a quality service and the support […]
Top 6 Vonage alternatives in 2022
It’s no secret that the phone is the lifeblood of business. Without it, we couldn’t communicate with our customers or each other. Imagine, not being able to use a phone in the office. It would be chaos! Even though the traditional office phone may be absent in remote work, communication is still necessary through other […]
PRI vs. SIP Trunking: only one wins in 2022
As technology continues sprinting forward, many businesses are starting to reexamine their phone systems. But there are some factors to consider, like the impact changing systems will have on customer experience and the overall costs. While some businesses are thinking about upgrading old analog systems, others are considering upgrading from a PRI system to a […]
2020 in review: what happened at G12 Communications last year?
2020 was an unprecedented year for many reasons. But looking beyond the global pandemic—the rapid shift to remote work and the creation of fully integrated digital workforces has transformed the workplace forever. Companies across the world had to rethink the way they work, the processes they use, and the technology that powers it all. […]
PRI vs. SIP Trunking: only one wins in 2021
As technology continues sprinting forward, many businesses are starting to reexamine their phone systems. But there are some factors to consider, like the impact changing systems will have on customer experience and the overall costs. While some businesses are thinking about upgrading old analog systems, others are considering upgrading from a PRI system to a […]
What is Session Initiation Protocol (SIP)?
SIP is making a splash in the business world, especially since over half the workforce in the US is remote. SIP stands for Session Initiation Protocol. It’s a way for people to communicate via the internet, like voice, video, chat, and instant messaging. It’s a crucial aspect of VoIP (Voice over Internet Protocol), like Google […]
10 best VoIP headsets: features, prices, & reviews
Whether it’s in a busy office or a hybrid work environment, managing your communication process is a massive part of your everyday work. If you frequently make or take a high volume of calls, upgrading your VoIP headset is one of the best ways to improve your overall efficiency and enhance both internal […]
