Employees that make frequent outside contact can quickly become overwhelmed with callbacks. Protect their number with call masking.
Sometimes a simple call masking solution is all that’s required to allow employees to make calls from personal phones without revealing those numbers.
Allow employees to control who can reach them by giving them control over who sees their direct numbers and extensions. Save the direct contact information for important people.
Calls made to extensions or direct numbers often bypass call routing policies, which is typically by design. However, not every return call needs to ring directly to the original agent. Keep calls routing as desired by using the primary number.
Our cloud communications platform is powered by a robust geo-redundant infrastructure that’s designed to ensure your services are there when you need them.
You’ll never be left waiting for support with our always-available communications experts. Our team will always be available to address your support requests and answer important questions.
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