Caller ID

Always Know Who’s Calling with Caller ID

Everyone in your organization needs to know who’s calling before they answer the phone. Identifying the caller ensures that everyone is greeted appropriately and that employees do not waste time on unwanted calls.

TRUSTED BY

TRUSTED BY

Identify Everyone

Only Answer Calls That Matter with Caller ID

Employees should never answer calls without knowing who’s on the other line. Doing so creates a significant source of wasted time, either from hanging up on unwanted calls from spammers or spending time on calls that are not imperative. Ensure that employees only answer calls that are important with company-wide caller ID.

Outcomes

Why You Need Caller ID

01

Only Take Calls when Employees are Ready

Knowing who’s calling allows employees to screen calls and only answer the exact calls that they need to carry out their jobs. Keep employees focused on what matters by eliminating distractions and time-wasting calls.

02

Greet Callers Professionally

Not every caller needs a formal greeting, especially when working with coworkers. Caller ID services allow employees to answer calls from managers or clients with the utmost professionalism.

03

Improve Time Management

Empower employees to stay focused on meaningful tasks and responsibilities by ignoring unnecessary calls. Caller ID allows employees to ignore calls that they know are not directly relevant.

G12 Communications

Customizable Internal Caller ID
US-Based Support
Spam Blocking
99.99% Uptime
Geo-Redundancy
24-Hour Expert Support
5-Star Feedback

The Competitors

No Customization Options
Third-Party Support
No Spam Blocking
Minimal Uptime Guarantee
Single Datacenter
Limited Support Hours
Mixed Feedback

Caller ID Benefits

Know Who’s Calling

Nobody in your organization should answer calls without knowing who they’ll be speaking with. Keep conversations relevant and important by knowing the caller.

Ignore Unproductive Calls

Spammers and scammers can easily be avoided with caller ID. Keep employees focused on their work responsibilities, not on hanging up on spam calls.

Improve Employee Productivity

Employees that are constantly interrupted will not maintain ideal productivity levels. Make sure everyone is focused by never answering unimportant calls.

Only Answer Calls When Ready

Even legitimate calls don’t always need to be answered immediately. Allow employees to decide to call someone back later so they can focus on relevant tasks.

24/7 US-Based Support

Never wait for answers or assistance with our always-available US-based support. You’ll always be able to reach someone who is equipped to address support requests and answer questions.

99.999% Uptime Guarantee

Our cloud communications services are built on a geo-redundant infrastructure with data centers around the world. Your services will be there when you need them.

What Our Clients Are Saying

“We made the decision to switch from an on-premise telephone solution to a fully hosted solution. G12 offers an experienced team with malleable approach to service and competitive pricing. The G12 team was easy to work with, understood the importance when working with attorneys and the need for little to no downtime during the migration. Service after the installation has been first-rate and timely.”
Jon Slaughter
IT Manager
Gordon Thomas Honeywell
“It’s the support I get from G12 that makes me always go back to them. I rate a company based on the support you get after the sale. If I have a problem, I simply just make a call to access a level of support that’s unmatched. G12 has been amazing at pinpointing what we needed. They worked with us to ensure we have the right solution and devices. They have certainly gone above and beyond to provide a seamless deployment experience”
Jeff Perry
Director of IT
International Car Wash Group
“Evergreen Hospital has been a traditional PRI shop for a very long time. There are many options when shopping around for a SIP provider, but when we met with G12, it became a very quick and easy decision. The process has been simple, painless, and pleasant. The technology is there, and the price is right. They have the expertise and experience to back their solution.”
Shawn Shiroma
Network Architect
Evergreen Health
“With our old system, it often took 2-4 weeks to implement a single new office. With the cloud infrastructure provided by G12, it takes us a fraction of the time. We also enjoy higher capacity, more granular reporting, and significantly better pricing.”
Jerry Maye
IT Systems & Telecom Engineer
Smile Doctors
“We’ve been a SIP trunking customer of G12 for 6+ years now, and they consistently outperform on all levels. G12 offers customers technical support that is responsive and invested. G12 alerts have helped detect toll fraud, highlight service-based issues, and maintain a record 99% uptime. Without hesitation, I would recommend G12’s service to any organization considering a transition to SIP.”
Josh Gross
Senior Voice Engineer
Ednetics
“After a comprehensive multi-agency evaluation process, LCOG’s telecom user group unanimously selected G12. They had a proven track record for success and they exceeded our goals for the project. Member agencies benefited from an immediate ROI of 97% savings in carrier costs and have been thrilled with their G12 service since it began on day one. Our members could not have come this far without having G12 as a partner.”
Heidi Leyba
Chief Technology Officer
Lane Council of Governments
“G12 Hosted PBX service continues to amaze us, features, web portal control are all what we needed. Add to that the level of support we receive and their friendly approach and it continues to confirm we made a solid choice in choosing G12 Communications for our 5 offices and 200+ employees.”
Phil Almonte
Senior IT Administrator
Brighton Jones Financial
“We made the decision to switch from an on-premise telephone solution to a fully hosted solution. G12 offers an experienced team with malleable approach to service and competitive pricing. The G12 team was easy to work with, understood the importance when working with attorneys and the need for little to no downtime during the migration. Service after the installation has been first-rate and timely.”
Jon Slaughter
IT Manager
Gordon Thomas Honeywell
“It’s the support I get from G12 that makes me always go back to them. I rate a company based on the support you get after the sale. If I have a problem, I simply just make a call to access a level of support that’s unmatched. G12 has been amazing at pinpointing what we needed. They worked with us to ensure we have the right solution and devices. They have certainly gone above and beyond to provide a seamless deployment experience”
Jeff Perry
Director of IT
International Car Wash Group
“Evergreen Hospital has been a traditional PRI shop for a very long time. There are many options when shopping around for a SIP provider, but when we met with G12, it became a very quick and easy decision. The process has been simple, painless, and pleasant. The technology is there, and the price is right. They have the expertise and experience to back their solution.”
Shawn Shiroma
Network Architect
Evergreen Health
“With our old system, it often took 2-4 weeks to implement a single new office. With the cloud infrastructure provided by G12, it takes us a fraction of the time. We also enjoy higher capacity, more granular reporting, and significantly better pricing.”
Jerry Maye
IT Systems & Telecom Engineer
Smile Doctors
“We’ve been a SIP trunking customer of G12 for 6+ years now, and they consistently outperform on all levels. G12 offers customers technical support that is responsive and invested. G12 alerts have helped detect toll fraud, highlight service-based issues, and maintain a record 99% uptime. Without hesitation, I would recommend G12’s service to any organization considering a transition to SIP.”
Josh Gross
Senior Voice Engineer
Ednetics
“After a comprehensive multi-agency evaluation process, LCOG’s telecom user group unanimously selected G12. They had a proven track record for success and they exceeded our goals for the project. Member agencies benefited from an immediate ROI of 97% savings in carrier costs and have been thrilled with their G12 service since it began on day one. Our members could not have come this far without having G12 as a partner.”
Heidi Leyba
Chief Technology Officer
LCOG
“G12 Hosted PBX service continues to amaze us, features, web portal control are all what we needed. Add to that the level of support we receive and their friendly approach and it continues to confirm we made a solid choice in choosing G12 Communications for our 5 offices and 200+ employees.”
Phil Almonte
Senior IT Administrator
Brighton Jones Financial

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