Employees don’t usually check voicemail after every call, usually doing it once per day. Make sure important messages are received quickly with voicemail to text.
Make voicemail to text the default way to check voicemails, relying on the voice message only in specific situations. Trim down time wasted on taking notes from voicemails.
Messages often need urgent replies, such as gaining manager approval or clarifying a specific question before making a big sale. Empower employees to reply quickly by immediately knowing why the person called.
Voicemails need to be as reliable as starting your car in the morning. Traditional voicemail services are generally reliable, but there’s plenty of room for user error that can result in missed messages. Make it easier with text transcriptions.
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