G12 Communications, a global leader of unified communications services, recently launched its new Microsoft Operator Connect voice solution. Leveraging the Microsoft Azure Peering Service, Operator Connect allows businesses to select their own certified operators for enabling voice calling from directly within the Teams Admin Center. This new solution enables customers to select G12 as their voice partner for managing voice calling services while also providing technical support and a shared service level agreement as part of the baseline experience.
As a certified Operator Connect Partner, G12 benefits from direct peering between its own infrastructure and Microsoft’s data centers, enabling better integration, connectivity, and reliability. Operator Connect will join G12’s existing Connect to Teams Portfolio, which was announced last year and includes Direct Routing, Connect to Teams IP PBX, and Cloud PBX Integration.
“We have always prided ourselves on offering a high-quality reliable solution with industry leading customer service and support,” says Rick Coma, CEO of G12 Communications. “With this new offering, we’re better-equipped than ever to do so. We can not only help clients make the most of Microsoft Teams, we can do so while also taking care of networking, provisioning, management, and integration.”
