Simplify calling by using any Microsoft Teams-enabled device for inbound and outbound calls. Available on both desktop and mobile.
Start making calls quickly with a seamless onboarding process. Register, provision and assign phone numbers in minutes.
Self-managed or fully managed. G12 Operator Connect for Microsoft Teams lets you manage your phone numbers, users, and call flows in one place.
Take advantage of predictable monthly, per-user pricing.
Microsoft Teams Operator Connect
Microsoft Teams Operator Connect
Microsoft Phone System Management
All plans are subject to our Terms & Conditions.
Book a call to discuss custom pricing for Operator Connect and Direct Routing
The world communicates on Microsoft Teams. Follow our quick step-by-step guide and make Microsoft Teams your dedicated business phone system in only minutes with Microsoft Operator Connect.
Give G12 consent
Start by selecting G12 Communications as your Operator Connect partner in the Microsoft Teams admin centre to provide consent.
Configure G12 Operator Connect
Provision your Operator Connect account by adding MFA and selecting your number blocks.
Assign phone numbers & make calls
Pair phone numbers to your selected users and start making phone calls directly within Operator Connect for Microsoft Teams.
G12 Communications offers Operator Connect for Microsoft Teams in the following places:
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Alberta
British Columbia
Manitoba
New Brunswick
Newfoundland and Labrador
Northwest Territories
Nova Scotia
Nunavut
Ontario
Prince Edward Island
Quebec
Saskatchewan
Yukon
Supports
dynamic E911
Ensure your Microsoft Teams Operator Connect deployment is fully compliant with current E911 regulations.
On-demand
scaling
Scale-up whenever you need additional capacity directly through the Operator Connect dashboard.
Built for reliability & survivability
Guarantee service availability with geo-redundant voice backed by multiple POPs and a 99.999% uptime.
Simple to manage & understand
Integrate a simple, yet powerful voice solution that's easy to manage and understand.
Turn Microsoft Teams into your dedicated business calling solution with Microsoft Operator Connect.
Start your free Operator Connect for Microsoft Teams trial today!
Operator Connect leverages the cloud to incorporate full PSTN connectivity into your Microsoft Teams deployment. Operator Connect is incredibly simple to manage, with an intuitive admin console that allows you to control everything from providers and phone numbers to capacity, analytics, and integration — without the need for complex hardware or software requirements of alternatives like direct routing.
You do — provisioning for all required configurations can be accessed and controlled entirely within our solution. Learn to activate your account, request phone numbers, and start making calls in Operator Connect for Microsoft Teams.
Learn more about how to set up Operator Connect for your business.
Yes. Our Operator Connect solution is E911 compliant. G12 Communications has been connecting businesses with purpose-built, reliable communications solutions for nearly a decade. We have a deep understanding of the needs and requirements of our customers — and that includes compliance. Operator Connect and all of our solutions, including Cloud PBX, are fully compliant with both Kari’s Law and RAY BAUM’S Act.
Microsoft Teams offers three options to integrate PSTN capabilities into the platform: Operator Connect, Calling Plan, and Direct Routing.
Which option is right for you? It’s time to compare two of the easy-to-use options: Operator Connect and Calling Plan. Read our blog to learn everything you need to know about both options.
Operator Connect has played an essential role in the growing adoption of Microsoft Teams. With Operator Connect, organizations can now bring a Microsoft-approved PSTN carrier into the Microsoft Teams ecosystem with straightforward configuration and user management.
Should you use Operator Connect? Read our blog to explore the pros and cons of Operator Connect to help you make the right decision for your business.
Operator Connect, just like any new technology, has its terms that need to be clarified. So let’s clear up the significant terms used by Microsoft to describe the capabilities to help you navigate Operator Connect.
Read our blog to learn everything you need about key terms related to Operator Connect so you can cut through the jargon and simplify business communications.
Choosing the right Operator Connect provider will ensure you have high uptime, affordable services, and the support you need. It’s vital to thoroughly evaluate any possible provider to be sure they’ll meet your needs and help make Microsoft Teams a robust UCaaS solution.
G12 Communications is a Microsoft-approved Operator Connect provider with robust telecom infrastructure, a high uptime guarantee, and pricing designed to fit your budget. Read our blog to find out why G12 is the right provider for you.
Operator Connect is only available with select Office 365 licenses. Not every option gives you the ability to bring your own carrier, and some won’t even give you access to Microsoft Teams.
Let’s break these licenses down to help you navigate the maze of Office 365 Operator Connect options. Read our blog to hone in on precisely the right license for your company.
For most businesses, Direct Routing and Operator Connect are cost-effective solutions for enabling PSTN connectivity within Microsoft Teams.
Both options are undoubtedly similar, but there are also significant differences between Operator Connect and Direct Routing that you should understand before signing up. Read our blog to help you decide which solution is right for your business.
Operator Connect allows companies to bring a third-party provider into Microsoft Teams to enable PSTN calling. In addition, any Microsoft-approved PSTN carrier can be integrated, allowing organizations to bring their own carrier or choose a new one with ideal rates.
Other features such as call queues, voice routing and auto-attendant, are also included. Read on to learn everything you need to know about everything you’ll be able to do with Operator Connect.
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